Services

E-commerce shipping

Real-time shipping and returns management service

Complete e-commerce shipping management

FBY manages the entire shipping process, from order fulfillment to final delivery, ensuring efficient and optimized service.

Thanks to our intelligent algorithm, we instantly find the most convenient and fastest shipping solution for every order.

Tracking numbers are automatically emailed to your customers, allowing them to track each shipment in real time, from pickup at our warehouses to delivery.

Savings of up to 30 percent
Our technology enables us to reduce your logistics costs and improve the quality of your shipments.
The best customer experience
Give your customers the best customer experience designed on Amazon and Zalando standards. FBY monitors the quality of the entire supply chain and analyzes the performance of carriers.
Painless logistics
Secure and fast integration with your e-commerce, you will use a single omnichannel platform and have clear and transparent rates.

Join those who have already chosen you

Manage the logistics of your business across multiple channels

FBY connects with popular marketplaces such as Amazon and eBay, through APIs and with popular e-commerce CMSs.

SaaS solution used by more than 4 million online stores to create and manage e-commerce. Integration automates stock, orders and updates in real time.
WordPress plugin that powers more than 40 percent of e-commerce worldwide, offering a flexible system for online sales. Integration synchronizes catalog, orders and shipping.
MS for e-commerce used by more than 300,000 online stores, with a wide range of features for multichannel sales. The integration manages stock, orders, and shipments in real time.
Open-source platform chosen by more than 250,000 e-commerce companies for advanced catalog and sales management. The system centralizes logistics with automated updates.
Platform with over 300 million active customers, enabling global product sales. Integration automatically synchronizes orders, stock and shipments.
Multi-channel platform that connects e-commerce, marketplace and physical stores into a single ecosystem. Integration enables unified order and logistics management.

FBY the solution you've been looking for

Our platform allows you to spend less time on logistics while maintaining full control. Focus on developing your sales, keep expenses under control and deliver to your customers on time

E-commerce shipping

FBY is a service that allows you to reduce logistics costs and improve the quality of your e-commerce shipments, with a plan suited to your needs and at the best price reserved.

For the management of your e-commerce shipments, FBY allows you to choose two pricing plans, with clear, transparent and predictable costs.

Each shipment is tracked in real time, from pickup in our warehouse to delivery to the final customer so as to ensure a complete and efficient customer experience.

One of the advantages that make FBY the best solution for managing your e-commerce shipments, is the management of returns and tracking of shipments in real time: FBY sends tracking numbers automatically via e-mail to your customers, offers a real-time summary of all orders (completed or in process), and provides details on the individual order to facilitate customer service. All this, at the lowest cost.
In addition, within the platform, it is possible to edit orders and shipments that have incorrect data or order details that need to be changed.
Learn about FBY's e-commerce shipping service

Managing shipments is one of the most complex elements for those with an e-commerce business. Being able to optimize this process brings benefits not only to the company, as it uses less time, energy and costs, focusing on business growth, but also to the customer who can be more satisfied if the service works properly.
One solution to optimize e-commerce shipping is to entrust the management of this aspect to a qualified and experienced company in the field, such as FBY.

FBY’s e-commerce shipping service ensures the best customer experience designed on the standards of #Amazon and #Zalando.

Relying on only one carrier to deliver orders can be a limitation, whether it is for domestic or international shipments; conversely, having multiple delivery options available, at the best price and with optimal delivery times, may be the most suitable solution.
For this reason, FBY has made agreements with the best couriers operating in Italy and Europe: you will have the opportunity to choose among several logistics partners, including SDA, DHL, UPS and others, which will guarantee shipments to Italy in 24/48h and deliveries to major European destinations in 48/72 hours.
Depending on the destination of your orders, but also on the size and urgency of your parcel, our algorithms choose the most convenient, fast and high-performing courier, so your customers will be sure to receive their parcels on time. This is an important, if not critical aspect of e-commerce success, as most consumers choose to make their purchase based on delivery time.

The most suitable plan at the best price reserved

Using a cost-effective fulfillment system means reducing both logistics and shipping cost on an e-commerce order. Cost reduction in this regard can depend mainly on:

the choice of carrier (having multiple carriers available and knowing their characteristics can in fact help you choose them and understand how to reduce shipping costs for your e-Commerce)
additional services (customizing delivery, insuring the shipment, having convenient payment options available)
rates, suitable for different spending and service needs for your e-Commerce
shipping packaging costs
Our prices include all aspects of management: receipt of goods, storage, picking and packing of orders, shipping. In addition, they allow you to reduce your normal management costs by providing multiple carriers to choose from for both domestic and overseas shipments, customize packaging and delivery.
Thanks to the rates and discounts reserved for large companies, FBY service offers customers the opportunity to save up to 30% for every single order in Italy and Europe.
The higher your e-commerce shipment volume, the more you can save.

E-commerce research and logistics

What are the barriers that prevent our businesses from growing online?

9 out of 10 consumers buy online on marketplaces, but less than 50 percent of companies use them. We carried out, in collaboration with Confcommercio Roma and Format Research, research representing the situation of online commerce in Italy with a focus on logistics and shipping costs.