Real-time shipping and returns management service
Thanks to our intelligent algorithm, we instantly find the most convenient and fastest shipping solution for every order.
Tracking numbers are automatically emailed to your customers, allowing them to track each shipment in real time, from pickup at our warehouses to delivery.
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FBY connects with popular marketplaces such as Amazon and eBay, through APIs and with popular e-commerce CMSs.
FBY is a service that allows you to reduce logistics costs and improve the quality of your e-commerce shipments, with a plan suited to your needs and at the best price reserved.
For the management of your e-commerce shipments, FBY allows you to choose two pricing plans, with clear, transparent and predictable costs.
Each shipment is tracked in real time, from pickup in our warehouse to delivery to the final customer so as to ensure a complete and efficient customer experience.
Managing shipments is one of the most complex elements for those with an e-commerce business. Being able to optimize this process brings benefits not only to the company, as it uses less time, energy and costs, focusing on business growth, but also to the customer who can be more satisfied if the service works properly.
One solution to optimize e-commerce shipping is to entrust the management of this aspect to a qualified and experienced company in the field, such as FBY.
FBY’s e-commerce shipping service ensures the best customer experience designed on the standards of #Amazon and #Zalando.
Relying on only one carrier to deliver orders can be a limitation, whether it is for domestic or international shipments; conversely, having multiple delivery options available, at the best price and with optimal delivery times, may be the most suitable solution.
For this reason, FBY has made agreements with the best couriers operating in Italy and Europe: you will have the opportunity to choose among several logistics partners, including SDA, DHL, UPS and others, which will guarantee shipments to Italy in 24/48h and deliveries to major European destinations in 48/72 hours.
Depending on the destination of your orders, but also on the size and urgency of your parcel, our algorithms choose the most convenient, fast and high-performing courier, so your customers will be sure to receive their parcels on time. This is an important, if not critical aspect of e-commerce success, as most consumers choose to make their purchase based on delivery time.
Using a cost-effective fulfillment system means reducing both logistics and shipping cost on an e-commerce order. Cost reduction in this regard can depend mainly on:
the choice of carrier (having multiple carriers available and knowing their characteristics can in fact help you choose them and understand how to reduce shipping costs for your e-Commerce)
additional services (customizing delivery, insuring the shipment, having convenient payment options available)
rates, suitable for different spending and service needs for your e-Commerce
shipping packaging costs
Our prices include all aspects of management: receipt of goods, storage, picking and packing of orders, shipping. In addition, they allow you to reduce your normal management costs by providing multiple carriers to choose from for both domestic and overseas shipments, customize packaging and delivery.
Thanks to the rates and discounts reserved for large companies, FBY service offers customers the opportunity to save up to 30% for every single order in Italy and Europe.
The higher your e-commerce shipment volume, the more you can save.