Services
Fulfillment e-commerce
Logistics, warehousing and shipping for e-commerce
Complete e-commerce fulfillment management
Logistics, warehouse, shipping, returns, customer care.
With FBY, your products are stored in our logistics centers while we take care of every operational step-from picking and packing to shipping and customer service management.
By relying on FBY, you optimize your e-commerce, reach more customers and grow your business efficiently and scalably.
Join those who have already chosen you
Manage the logistics of your business across multiple channels
FBY connects with popular marketplaces such as Amazon and eBay, through APIs and with popular e-commerce CMSs.
SaaS solution used by more than 4 million online stores to create and manage e-commerce. Integration automates stock, orders and updates in real time.
WordPress plugin that powers more than 40 percent of e-commerce worldwide, offering a flexible system for online sales. Integration synchronizes catalog, orders and shipping.
MS for e-commerce used by more than 300,000 online stores, with a wide range of features for multichannel sales. The integration manages stock, orders, and shipments in real time.
Open-source platform chosen by more than 250,000 e-commerce companies for advanced catalog and sales management. The system centralizes logistics with automated updates.
Platform with over 300 million active customers, enabling global product sales. Integration automatically synchronizes orders, stock and shipments.
Multi-channel platform that connects e-commerce, marketplace and physical stores into a single ecosystem. Integration enables unified order and logistics management.
Fullfilment services for e-commerce
FBY makes logistics management painless!
With our service you have the opportunity to access a single multichannel platform, allowing you to maintain full control of your e-commerce, at the lowest dedicated time.
Focus on developing your sales, we’ll take care of your logistics!
FBY’s e-commerce fulfillment service provides instant connection to all sales channels and major marketplaces (Shopify, Woocommerce, Prestashop, Magento, Amazon, Ebay). Through a single login, you can manage your e-commerce warehouse and check the status of each order in real time.
You can connect your e-commerce with simple clicks, making it possible to import relevant data and synchronize with our platform in minutes.
Learn about FBY e-commerce fulfillment service
FBY’s e-commerce fulfillment includes the services of replenishment and storage of all goods at our warehouses; picking and packing of orders, with the possibility of custom packaging; 24/48h express shipping throughout Europe, thus opening new growth possibilities for your store; returns management and customer service, ensuring the necessary support to your customers in multiple languages at any time. With our customer care, you can manage communication, follow up and update your customers on every stage of the shipment of their orders.
FBY provides analytical tools and reports that can be a great asset both in knowing the results in advance and in making strategic decisions customized for your business. Thanks to these tools, the performance of the fulfillment process and the trend of your sales are available in real time by accessing a customized dashboard.
Specifically, our platform offers an overview of the main KPIs and Alerts through which you can monitor the performance of your e-shop in 360 degrees, such as the impact of the average cart value, the shipping cost and much more.
Fulfillment: the key to e-commerce success
With online sales playing an increasingly important role, making e-commerce the preferred channel on which every consumer decides to buy, effective fulfillment management can improve and increase your e-commerce sales.
How? Strategic fulfillment management ensures:
Optimization of space, storage, and consequent management of goods (warehouses should be places where goods can be efficiently stored and cataloged so that they can be retrieved quickly)
Process automation and fulfillment integration with e-commerce (processes, orders, and inventory are managed with management software that processes everything in an automated manner)
Data collection and tracking of all stages, from the receipt of the goods to the preparation of the order and its shipment (this allows you to obtain data for analysis, useful for better understanding your business model-the types and quantity of goods to be sold, inventories in the warehouse, etc.-plus the characteristics of your customers (regarding returns or buying habits)
Affordable rates and optimal shipping time (easy pricing on large volumes and quick shipment management due to multiple logistics bases at hand)
Simplicity and speed of returns handling (sharing information with tracking systems, communicating with the customer on product and/or refund status)
Strategic fulfillment management can not only improve one’s e-commerce operations, but at the same time reduce the cost of logistics apparatus operations and ultimately create an optimal customer experience.
